It's frustrating when missing pieces ruin the fun of our games. We'll gladly help. Please fill out the attached form with your personal information (we do not sell or otherwise use this information besides the purpose of answering your request), the name and item number of the Ravensburger or WOW item and return it to us, briefly describing the problem. Please note that we cannot replace game boards or complete sets of contents. On products that are no longer in stock we might not be able to send out replacement parts.