Contact Us

For the fastest support, e-mail us at
[email protected] and describe your issue or question in one message (e.g., FAQ, missing parts, or general support). Including as much detail as possible, helps us resolve your request quickly.

Purchased from another retailer? For returns or refunds, please contact the retailer directly.

Missing a puzzle piece (puzzles under 7,000 pieces)? Each puzzle is cut with unique tools that are regularly updated, so pieces from other batches won’t match precisely. For this reason we can’t supply individual replacement pieces for puzzles under 7,000 pieces.

Ravensburger North America, Inc.
3 Pleasant St
Suite 300
Portsmouth, NH 03801

Business Hours:
Monday-Friday 8:30am-5:00pm EST